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Managers and Supervisors are NOT the best communicators during change

April 13th, 2009

Everywhere you look these days the focus in Human Resources and Employee Communication is managing change within organizations. But most of these programs fail to achieve their objectives. During bad economic times the focus is usually on providing coaching to understand the emotions people go through during change, helping employees deal with the [...]

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Why bother with Employee Engagement Surveys?

March 29th, 2009

 
One of the things that continues to surprise me is when times are bad organizations still spend money on employee engagement surveys.  One would think that a general look around the organization and tea room discussions would make it obvious to all that wanted to see it that employees are not so much engaged as [...]

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Is a Change Manager and an Employee Communication Professional the Same Role?

February 9th, 2009

My interest in employee communication is to distinguish between the tools communicators use that inform and those strategies that engage employees and therefore impact business outcomes. The concern is that there seems to be confusion in the market place where roles are advertised for ‘Change Managers” when the organization is really looking for an internal communication professional not [...]

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