I don’t think I have ever met a leader that wasn’t serious about his or her intent to communicate the organization’s values. There it was on the list of what a leader must stand for, and the intent is admirable. It is the execution of the intent and the follow up behaviours that [...]
Read More ...How To Communicate Organizational Values
June 1st, 2009How To Engage Employees With Technology Based Change
May 10th, 2009When you think about the millions of dollars your organization spends each year on IT programs of work, wouldn’t it be prudent knowing that employees actually understand and most importantly embrace the reason behind the changes?
If your approach to technological change is new skills training and employee communication strategies that include stakeholder management (translated briefings), [...]
When Cascading Messages via Management Works
April 27th, 2009Today I want to discuss a form of team briefing which is focussed on a formal communication cascading process via management. It has three levels, the first is the CEO who at his executive team briefings has to decide which items for that week he wants communicated to employees.
This is then communicated out to the CEO’s direct reports who then [...]
Managers and Supervisors are NOT the best communicators during change
April 13th, 2009Everywhere you look these days the focus in Human Resources and Employee Communication is managing change within organizations. But most of these programs fail to achieve their objectives. During bad economic times the focus is usually on providing coaching to understand the emotions people go through during change, helping employees deal with the [...]
Read More ...Why bother with Employee Engagement Surveys?
March 29th, 2009
One of the things that continues to surprise me is when times are bad organizations still spend money on employee engagement surveys. One would think that a general look around the organization and tea room discussions would make it obvious to all that wanted to see it that employees are not so much engaged as [...]
Is a Change Manager and an Employee Communication Professional the Same Role?
February 9th, 2009My interest in employee communication is to distinguish between the tools communicators use that inform and those strategies that engage employees and therefore impact business outcomes. The concern is that there seems to be confusion in the market place where roles are advertised for ‘Change Managers” when the organization is really looking for an internal communication professional not [...]
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